Saturday, January 26, 2008

I've been Tagged

I am interrupting my Civil Servant story because I've been tagged! My blogging friend Amy has tagged me and I'm supposed to tell you six things about myself you might not know so here it goes.

1. I have an intense fear of driving over high bridges. I suffer from many dreams where I'm driving along and suddenly the bridge breaks or stops mid-air and I plunge to the water below. I have now developed this fear when driving over those super high overpasses. You know the ones that converge in about ten overpasses stacked on top of each other. My hubby understands this fear, bless his heart, and will always go to the inside lane of the bridge to help alleviate my anxiety.

2. I find it difficult to breathe on crowded elevators. The fear is we will get stuck and there will be too many people trying to breathe my air! I fear getting stuck on an elevator, but I could handle it much better if there are only a couple people on it with me. Hmm, I'm starting to sound a little anxious aren't I?!!

3. I once went to confession (as a young child) and had a grumpy priest tell me I had better learn the order of things better before I came back. Yes, you can confess your sins badly apparently. Anyway, the whole thing scarred me and I now dread going to confession, in fact, I usually don't! Then at the same church, while having foot races with a group of kids in the parking lot with the priest, I actually won a race and I was so excited, I never win. This priest told me I cheated because I started before the whistle....the humiliation... and to this day I hate to run, in fact, I don't! (well, that is my excuse)

4. I see dead people. No, not really I just always wanted to say that:)

4. Okay, that last one didn't count so I'll try another. I am really a very upbeat, funny, and usually optimistic person. Did you all know that about me? Hubby is afraid I might sometimes come across as being very grumpy on this site and a complainer. He hopes you all can see through that and see the real me.

5. I love to be pampered. When I do get the chance to have pedicure( I discovered these not to long ago!) is so very relaxing and so is just having my hair done. Recently, hubby watched all three kids for a morning so I could drive to my old home town to have my hair done and some other maintenance. It was sheer bliss!!

6. I looovvveee fresh basil. The sweet smell wafting on the breeze as I brush past my plants in the garden. Ohhhh, some hand picked cherry tomatoes with torn basil drizzled with olive oil and a little sea salt. And if you really want to kick it up some fresh mozzarella. Heaven, I tell you, pure heaven.

7. Okay, I am adding an extra one since I started off a little grumpy, maybe hubby is right, shhh don't tell him! I love to work outside. Whether it's building a fence, digging up a flowerbed, or planting a garden. And if I can do this with my husband it's just pure joy. Actually, anything I do if I can do it with him makes it twice as fun:) (except shopping!)

Oh, I'm tagging my Aussie pal Sasha, my mother-in-law Pat, and MaddieLynn!

Friday, January 25, 2008

And They Call Them Civil Servants...Part 2

So here it is the continuing saga of my brush with the County Tax Assessors Office...

My first instinct upon opening this letter was to, well blame my husband. Okay, yeah I know so not nice to assume it was Mr. February's fault. But he was the one who went into town to write the check for the license renewal. I thought maybe he had written it out to the wrong people, hence the REFER TO MAKER statement. So I immediately picked up the phone to call him at work while I sat in the Post Office parking lot. He answered his phone and was as perplexed as I was about the whole thing. He got online looked at our banking account and saw that this check never went through our bank. There was no sign of it. Strange. I quickly hung up and called my bank determined to get to the bottom of this.

Do you get to talk to real live people on the phone at your bank? I might be able to after running through a maze of press 1 now, now press 2, now press 1 again, do the hokey poky and turn yourself around etc. Then I get put on hold for an indefinite amount of time waiting for a breathing being to actually pick up and help me. Today I was not about to go through these hoops so after a call and being put on hold I drove to my nearest banking office. Little One was getting antsy and I needed to get this solved quickly.

Advice #3: Don't ever think that you can get things solved quickly, especially when banks and government agencies are involved.

On the drive over to bank I call the tax office. Talk to a lovely lady named Suzie. I tell her about the letter and she asks, "What does refer to maker mean?" I tell her I was hoping she could tell me since it came from her office. She sweetly told me that the guy who handles this paperwork was gone today and she would have to try to find it. Didn't my bank know anything, she asked. I told her I was working on it and would call her back. At my bank the nice clerk behind the counter tried to help, since the bank officers were busy. She said the check never got to them. That "refer to maker" can mean many things. She thought maybe my check got piggybacked (sounds like fun doesn't it) onto someone else's and therefore never reached it's destination. Who knew checks could have such adventures!
Back to the car with now fussy baby. As I sit in the bank parking lot I nurse Little One as I call Suzie back. Okay, now at this point I naively assumed the tax office would now pick up the slack and investigate things from their end a little. Yes, yes I know WHAT was I thinking? Sweet Suzie tells me she found the paperwork and a photocopy of my check. It has a competitors bank's stamp on it but not mine. Ahhh, now we're getting somewhere. Again naive me thinks this is the proof it never made it to my bank. Suzie informs me that her supervisor Lisa told her I would need to get a letter from the bank stating the check never came through. So back into the bank I go. I wait for an officer, tell her the situation and wait patiently as she calls the same number I did for my bank's customer service line and we sit for ten minutes on hold. Really, I swear. My bank officers have to call the same number I do to try to get help, now doesn't that beat all! Anyway, they say the same thing, never saw the check. Now I have to get a copy of the copy to my bank in order for them to determine what happened to be able to write a letter. I'm beginning to feel as if I'm playing some never ending game of duck, duck, goose.
Back out to the car. Call Suzie. At this point she tells me that Lisa says the stamp on the check is from their bank and all their checks go there so that doesn't prove a thing! Please fax check to bank. "I'm not sure I can do that. I will have to ask Lisa and she is out to lunch." (later I will surmise that Lisa is always out to lunch even when she is at her office.) Okay, Suzie here is my number you call me if it can't be faxed and I will drive across town and pick it up myself.
At 4:40 I get a call from the bank. (This is a good 4 hours later) They got the fax and the encryption number that their bank put on my check was one number off, therefore sending my check to some random account to collect payment. So my bank and account never saw this naughty little, adventure seeking check!
I have to pause here and tell you that this other bank is well known to me. My husband's grandmother has banked there for probably half a century, and now his mother does, and all three of our girls have a trust set up at this bank. They are good people and I'm sure if the tax office at this point would have called them to see if what I said happened to the check was what happened they would have verified it and quickly taken responsibility. Ahh, but then what would we do with all that red tape! I've come up with a few ideas, but this is a family site and I shall not share the details....

I ask my bank to type up a letter for me so I can pick it up tomorrow and take to the tax assessor's office. And guess what? The lady I'm working with won't be there tomorrow but she promised her boss would have the letter ready for me. Just call in the morning, because yes, her supervisor was not there at the moment. I immediatly call tax office tell Suzie about encryption problem, giving them yet another opportunity to call their bank for verification. Instead she tells me I still need the letter and cash or cashiers check. At this point my composure begins to slip a little. But it wasn't my fault, my checks are not bad, now you want me to go out of my way to get cashier's check?!1 She asks if I would like to speak to Lisa. Well,yes that would be nice! She puts me on hold, not the press a button hold, but the hold where I can hear her whispering to Lisa. Yes, she''ll bring a letter.. yes, yes, okay...silence...wait a few more minutes...Suzie comes back on the line to inform me that I need to bring cash and letter. Lisa can't even get on the phone and talk to me herself. Composure slips another notch and I unleash on poor Suzie. She stammers, buuutttt it's not our fault it's between the banks. Deep breath, yes Suzie but it's not my fault either. I thank you for your help, I know you've done all you can do but rest assured I will be speaking with your bank and with Lisa tomorrow. So you tell me when whoever I need to speak too to get this improved will be there tomorrow because I will not make more than one trip to your office...

advice #4 Never assume that people in supervisor roles will step up and take responsibiblity or for that matter even care. Some do, but most are out to lunch.

I hate to do this to you, but the next day's experiences need to be relished, digested, taken in and pondered so this will have to be concluded tomorrow. Can you imagine what I encounter at my bank the next day? What happens when I finally come face to face with Lisa? Do I ever get to speak to my elected official, l the tax assessor?

Thursday, January 24, 2008

And They Call Them Civil Servants...Part 1

I've been lost in bureaucratic red tape for the last couple of days. No, let me rephrase that, I have been tied up, tangled, dragged around town, in red tape for two days. I will share a little bit of my story with you for two reasons- pure entertainment value and two to help give some helpful advice along the way.

It all started with a notice in my mail box that I had a certified letter waiting for me at the post office. Unfortunately, this notice didn't arrive until late Saturday afternoon, too late for me to go to the Post Office in town to pick it up. I have issues with this, but that will have to wait for another day. So Tuesday, since Monday was a holiday, I go to the Post Office. The line is out the door giving me visions of Christmas all over again. But not to worry because there is a special little door that has a buzzer I can ring for people who just need to pick up mail. I look pityingly at the long line of people waiting for the three open windows as I set baby in carrier down by the door. I ring the buzzer and wait. Oh, you know what comes next don't you? I wait for a good ten minutes, while practicing my relaxation breathing techniques. Finally, I ask the Post Office employee working the window next to the door if anyone is working here. She looks at me expressionless and because of my remarkable ability to read lips I'm able to make out her mumbled response before she goes back to ignoring me..."Oh, probably not. We don't have enough workers I guess." I double check the hours on the door, yes they should be open.
Now here is my first piece of advice: Don't go to the Post Office after a holiday weekend and don't believe any hours they post.

So I got to the back of the line, that now only had two postal workers working (I'm assuming one went to lunch) and waited with baby for twenty minutes. Little One and I entertained the folks in line and I felt like I had done my civic duty with this, but the jury was still out on the civil servants behind the counter.

Back out to the car and opening the letter I find it is a letter from the county's tax assessor. It reads as such:
Dear Mr. and Mrs. *********:
Your check # **** issued on 12/28/07 for the amount of 52.80 has been returned to this office by your bank (remember the your bank part because this is a false statement to be discovered later due to my stealthy investigating skills) due to REFER TO MAKER. (What does that mean? Later we will discover it is code for "no one has a clue".)
This check was for automobile license fee for tag/plate number ****** registered to you.
This check must be redeemed with CASH, MONEY ORDER OR CASHIER'S CHECK. YOUR PERSONAL CHECK WILL NOT BE ACCEPTED. (this was all underlined because clearly the all caps may not have gotten my attention) Additionally, a service charge of $25.00 must be paid at time of redemption of your dishonored (I have brought shame to my family) check.
If you have not redeemed your check within ten (10) days from the date of this letter, the County Sheriff, Highway Patrol or Police (what about the bounty hunters, FBI, National Reserve, Militia Men) will be requested (now how would that request go exactly) to apprehend your vehicle, remove and return the tag/plate to this office. (Does that mean they will come cuff my vehicle and strip it of it's tags and plates right out in the open where everyone can see? Poor, poor car, the humiliation!)
If you have any questions regarding this letter please feel free to contact our office at #***-****.

Sincerely,
****** ******* (actually signed)

(then a handwritten for before:) ******* ******(actual typed name)
Tax Assessor-Collector

Now this is important because this man, my elected official, didn't actually sign this letter. Someone else in his office did, then hand wrote for before my actual tax collector's name. This is what we might call foreshadowing.

One important tidbit to share here is this: we had more than enough money in our account to cover this check. And as most of you probably have, our savings account is attached to our checking to cover anything that may go through when there isn't enough. So unless I go out write a check for that new Lexus sedan my husband has been admiring, we should never bounce a check!

So second piece of advice: Don't assume ,because you actually have money in your account, that you can just write checks and they will be honored. What a silly, silly idea!
Check in tomorrow to see what Kara does next...Will her car be snatched from her driveway? Will anyone be able to give her the definition of REFER TO MAKER? Will the tax assessor collector ever answer his phone or return from two hour golf games, urr, I mean lunches? Find out tomorrow!

Monday, January 21, 2008

Memorable Moments Monday

This week has been full of memorable moments, some not so pleasant, so I ask myself should MMM be just happy moments are should we include the more challenging ones? Life is made up of all kinds of moments, so I've concluded that MMM can showcase some of my more down and out moments. But the optimist in me wants to always try to end things on an upbeat note so for this MMM I'll start off with a down moment and end with a happy one!

Many of my not so happy moments have occurred recently with my five year old. This sweet, sweet child, who gave up her being the youngest status when Little One was born. This year she has been plagued with sickness and it has made the school year very difficult. Now that her tonsils are out we hope to turn the corner with her health, but before she was able to get on her feet she came down with stomach virus. Needless to say, she really has a hard time going to school. She seems to think it is a form of torture that I put her through by making her go. So this morning instead of getting out of the car with her sister in the carpool line she refused to budge. I, having not had the chance to brush my teeth this morning not to mention the subfreezing temperatures that I didn't want to drag the baby out into, told her I was not going to get out of the car and walk her in. Here begins the battle of wills, we do this often. So I pulled up out of the way of the line of cars, went around to her door, dragged her out and to the door. I tried to get her to give me a hug and kiss and whispered something like you don't want to be embarrassed in front of everybody by me dragging you into school. Her feet seemed to be made of concrete as we stood struggling in the threshold of the entryway. Finally, I pried her fingers off my arms long enough to give her a gentle push into the building and quickly closed the door and ran, I mean walked away. I did sneak a peak at her through the window as she hesitantly walked towards her classmates. She was wiping her face and I knew there were tears and it took every ounce of strength I had to let her go. Instead of running after her I said a quick prayer that God would watch over her and that she would know how much her mother loves her. Then I jumped into my car, soothed the screaming Little One, and drove home.
That's my I'd rather forget moment.

Now for a little happiness. Yesterday, Little One at full speed crawled on hands and knees across the floor! She has been doing the sit on rear, lean as far forward as possible and maybe scoot her bottom a couple inches before sitting back up move. This usually gets her from point A to point B, but it takes the better point of an hour. And who are we kidding she never stays interested in playing on the floor for more than ten minutes at a time. Yesterday, Em had a toy she wanted and without even hesitating she got up on all fours and took off. Yes, she just took off. Crawled for a good six feet without stopping....We're moving now!!

So what's your memorable moment?

Friday, January 18, 2008

The Sickness Has Invaded

Remind me to tell you sometime about the ordeal I endured yesterday taking my 5 year old to the doctor and having labwork done. Remind me to tell you about how I thought things could only get better after a day like that. Remind me after I get finished cleaning up the third set of sheets from my now ill 5 year old. Remind me to tell you after I get rid of this hammer inside of me head that is pounding my skull. Remind me to tell you after I finish dragging myself around the house after my seven year old who is still terrified to go into a room without someone with her. Yes, remind me...

Wednesday, January 16, 2008

Works For Me Wednesday...Puzzle Storage

Around here we like to do lots of puzzles. My seven year old and five year old love to take out a puzzle and work on if for a few days. We really like the big 300 or more pieces puzzles, which come in good size boxes usually. Like many, we are a little short of storage space for all of our kiddos games, toys, etc. So I am in the process of scanning on my printer (or you could photocopy) the picture on the front box of each puzzle. Then I'm putting all the puzzle pieces in a large Ziploc bag along with the picture of the puzzle. Next, I'm going to store them in a plastic storage container so they are kept all together. Not only is this saving space and it helping us not to loose our puzzle pieces!

For more tips head on over to Rocks In My Dryer!

Tuesday, January 15, 2008

Mr. February

My Mr. February

Well, he made the calendar. Um, the family calendar that is. My sister-in-law put together a wonderful calendar for everyone this year. I submitted this photo of hubby, because well it is screaming "please put me in a calendar". This was taken on our trip to Vegas at the Venus pool at Caesar's. I heard rumors that on Christmas morning at my in-laws house, where most of the family was gathered, that it was told that he submitted this photo. Not true, little ole me did. I managed to send in pictures of everyone except myself. I'm sure hubby will rectify that next year when the call for photos goes out. Oh boy, I better start editing and deleting those snapshots of me.


And this is "the look". The one he is probably
giving me right now as he reads this post.
Ahh, but look at those big, brown eyes!







*okay, I have no idea how to get rid of that big empty frame. I did something in photoshop I guess that put it there. Now, I'm really going to get the look from hubby!